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Ordering Information

Payment:

1. Payment is made through PayPal which is the most secure site available and you have the option of using whatever credit card you want to.  When you use this method I do not have access to your card information and cannot make adjustments regarding payment. 

2. Payment may be made by check/money order.  Items are shipped after check clears the bank

3. You may choose the check/money order and then call the office during phone hours to leave your credit card information.

4. Orders are never shipped until paid for so if you place and order using the check/money order option and change your mind you don’t have to call and cancel unless you just want to.

 

Shipping:

There is no option for shipping.  I use USPS Priority Mail for all shipping because it is the most economical.  I do not ship overnight, 1 day, 2 day or any sort of expedited shipping.  All packages are mailed “Priority Mail” which takes 3-5 days to receive FROM THE DATE OF SHIPMENT. Tracking numbers are sent to your email on the day your order goes out. Some items that are drop-shipped will go via UPS.  I ship as soon as I can but that is not always fast these days so if your package does not get shipped before you leave a place you need to let us know ASAP via phone call or email so we can change your address.  All packages that are sent back because the address is wrong, no longer at that address, or any reason that is not of my doing will have to pay reshipping postage.

 

Returns:              

If I make the mistake and send you the wrong item then I will pay for the return and ship the correct item.  If you order the wrong item then you pay for the return and for shipping the correct item.  If you paid for your order through PayPal I cannot refund after 30 days and will only make a refund after the items have been returned in the condition they were shipped to you (not broken, damaged etc).

 

Exceptions:       

Wrangler items cannot be returned unless there is a flaw.  This is Wrangler’s policy, not mine.  They will not accept returns for wrong size or wrong item. Slick Welding Hoods does not allow returns either unless THEY sent you the wrong item.