Any problems with orders must be acknowledged within 30 days of the ship date.

We do our very best to make sure you receive your item(s) as quickly as possible. If an item you ordered is out of stock, we will let you know as soon as possible, offer you alternatives, let you know approximately when it will ship, and/or offer you a refund or store credit.


Our default shipping method is USPS Priority Mail because it is the most economical that includes tracking and insurance.  Priority Mail generally takes 3-5 days to receive FROM THE DATE OF SHIPMENT. First Class Mail can be used if the items are under 1lb. and will have a tracking number but no insurance.  Some of our items (LapCo, Cables) are drop shipped through UPS ground. 


  • Tracking numbers are sent to your email generally on the day your order goes out. 
  • Items that are drop-shipped will ship either USPS or UPS.  
    • USPS:  Red Hill Hats, Double Eagle Armpads, special order faceplates and quarter jacket orders.  
    • We will send the tracking number for these items as soon as we receive them.   Any packages that are returned by the post office because the address is wrong, the person is no longer at that address, or any reason that is not of my doing will have to pay a reshipping charge.

 We can't control the shipping companies - USPS or UPS! Once the package leaves our hands it's up to USPS or UPS to get it to you.  It is not our responsibility if the USPS or UPS loses your package, damages your items, delivers the package to the wrong address, or if someone steals your package. 

  • If your package is lost, we will do our best to help you recover your package or help you get reimbursed for the cost of the items lost through the carrier. 
  • If your package is delivered damaged and you paid for insurance, you can file a claim with the shipping company to recover the cost of the items. 
  • If your package is stolen, we are truly sorry! If this is has been an issue for you, please ask to have your package delivered with a signature.  



  • If we made a mistake and shipped the incorrect item, then we will pay for the return and ship the correct item.  
    • The correct item will be shipped once the incorrect item has been shipped back.
  • If you ordered the wrong item, then you pay for the return and for shipping the correct item.  
  • Special order items cannot be returned.
  • Sale items cannot be returned. 
  • Damaged, dirty and broken items cannot be returned.  


  • Refunds can only be given up to 30 days after the purchase of the item.
  • Refunds will not be issued on sale items.
  • Refunds will only be given once the item is returned in new condition (not damaged, dirty or broken) in the original manufacturers packaging.